Terms and Conditions

Terms & Conditions

Deposit

  • Deposit of 30% is required before work is started and anything is ordered from third party vendors for the final product.  If no down payment is received within 7 calendar days, then we reserve the right to cancel the order without notice.

Expediated rates

  • an extra $30 is required if order is needed to be delivered within one week (7 days)

Refund Policy & Cancellation Policy

  •  Total refund minus the down payment to make purchases through 3rd party vendors on all complete custom orders (ex. Vinyl wraps, Decals etc…)
  •  Total refund within 30 days on all other products, no refund after 30 days.
  • Refunds will be processed in 5-10 business days.
  • Returns will be only allowed if a representative of P&A Woodshop agrees to the return and refund ( If we feel that excessive wear and tear has occurred, we reserve the right to refuse a return).  Any products that are not deliverable (after 5 attempts) or has not been picked up within 10 calendar days become property of P&A Woodshop and may not be subject to a refund

Payments

  • Payments are subject to sales tax of 8.25%
  • Payments must be paid in full before or upon delivery
  • Payments accepted: cash, card, PayPal, Square & checks
  • Checks made out to Ashley or Patrick Best, will need to include Drivers License info
  • Checks will be deposited within 3 days
  • Any returned checks are subject to an addition $50 fee.  If a check has been returned, then only cash or credit card will be accepted.

Deliveries

  • Free delivery in Flower Mound
  • Delivery area is 10 miles of P&A Woodshop.
  • Any delivery outside of Flower Mound and within the 10 mile radius is subject to a $1.50 charge per mile.
  • Any distance outside of the 10 mile radius is only upon the approval of Patrick or Ashley with a charge of $2.50 per mile.
  • The address of P&A Woodshop is the starting point of the 10 mile radius
  • Will deliver to house, business or public area
  • Delivery will be made on or before agreed on date/time
  • Delivery Fees are subject to sales tax (8.25%) and must be collected prior to delivery

Shipping

  • Shipping will be done via USPS..
  • Shipping costs are in addition to product costs, customer will pay shipping unless a special is run by P&A Woodshop to pay for shipping
  • Shipping costs are subject to sales tax of 8.25%
  • Overnight shipping is an option, customer pays for the cost before item is shipped